Terms & Conditions
Last Updated: 03/05/2025
Welcome to Brandroom. These Terms & Conditions (“Terms”) govern your access to and use of our website, services, and any engagement with Brandroom (“we,” “us,” or “our”). By accessing our website or engaging our services, you agree to be bound by these Terms.
Definitions
“Client” refers to any individual or entity engaging Brandroom for services.
“Services” refers to all offerings provided by Brandroom, including brand strategy, design, development, and related deliverables.
“Deliverables” refers to all outputs created and delivered as part of a project.
“Agreement” refers to any proposal, contract, or statement of work (SOW) agreed upon between Brandroom and the Client.
Services
Brandroom provides brand strategy, brand identity, UI/UX design, website and product development, go-to-market strategy, and ongoing brand support.
All services will be defined and governed by an agreed proposal, contract, or SOW. Brandroom reserves the right to modify or discontinue services at any time.
Engagement and Scope of Work
Each project is executed based on a clearly defined scope outlined in the Agreement.
Any request outside the agreed scope will be considered a change request and may result in additional fees, revised timelines, and updated deliverables.
Brandroom is not obligated to perform work beyond the agreed scope without written approval.
Onboarding and Project Initiation
Projects commence only after acceptance of the proposal and receipt of the required initial payment.
Clients must provide all necessary materials, assets, and information required to begin work.
Failure to provide required inputs may delay project timelines.
Fees and Payments
All fees are outlined in the Agreement.
A non-refundable deposit is required before work begins.
Remaining payments are due based on agreed milestones or schedules.
For ongoing services, payments are billed monthly or as agreed.
Late payments may attract penalties, interest, or suspension of services.
Brandroom reserves the right to withhold deliverables until full payment is received.
Revisions and Approvals
Projects include a defined number of revisions per phase, as specified in the Agreement.
Additional revisions will be billed at an agreed rate.
Client approvals at each stage are required before proceeding. Approved stages cannot be revisited without additional cost.
Timelines and Delivery
Estimated timelines are provided based on project scope and complexity.
Delays in client feedback, approvals, or content delivery may result in revised timelines.
Brandroom is not liable for delays caused by factors outside its control, including third-party dependencies.
Client Responsibilities
The Client agrees to:
Provide accurate and complete information required for the project.
Ensure all provided content (text, images, trademarks) is legally owned or licensed.
Provide timely feedback, approvals, and communication.
Assign a primary point of contact for the project.
Brandroom is not responsible for issues arising from inaccurate or incomplete information.
Intellectual Property Rights
Upon full payment, ownership of final approved deliverables is transferred to the Client, unless otherwise stated.
Brandroom retains ownership of all preliminary concepts, drafts, and unused materials.
Brandroom retains the right to display completed work in its portfolio, marketing, and promotional materials.
Any third-party assets used remain subject to their respective licenses.
Confidentiality
Both parties agree to maintain the confidentiality of all proprietary, confidential, or sensitive information shared during the engagement.
This obligation survives the termination of the Agreement.
Third-Party Services
Projects may involve third-party tools, platforms, hosting services, plugins, or integrations.
Brandroom is not responsible for the availability, performance, security, or pricing of third-party services.
Clients are responsible for complying with third-party terms where applicable.
Warranties and Disclaimers
Brandroom provides services on an “as is” and “as available” basis.
We do not guarantee specific business outcomes, including but not limited to increased revenue, traffic, or conversions.
All implied warranties, including merchantability and fitness for a particular purpose, are disclaimed to the fullest extent permitted by law.
Limitation of Liability
To the maximum extent permitted by law, Brandroom shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, revenue, or data.
Brandroom’s total liability shall not exceed the total fees paid by the Client for the specific project or service.
Indemnification
The Client agrees to indemnify and hold Brandroom harmless from any claims, damages, liabilities, or expenses arising from:
Use of deliverables
Client-provided content
Violation of any third-party rights
Breach of these Terms
Termination
Either party may terminate the engagement with written notice.
Upon termination:
All completed work will be invoiced and payable immediately
Deposits and payments made are non-refundable
Access to ongoing services may be revoked
Brandroom reserves the right to terminate services immediately in cases of breach of these Terms.
Suspension of Services
Brandroom reserves the right to suspend services in cases of:
Non-payment
Breach of agreement
Abusive or inappropriate conduct
Suspension does not waive the Client’s obligation to pay outstanding fees.
Force Majeure
Brandroom shall not be held liable for failure or delay in performance due to events beyond its reasonable control, including but not limited to natural disasters, government actions, internet failures, or labor disputes.
Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of [Insert Jurisdiction].
Any disputes shall be subject to the exclusive jurisdiction of the courts within that jurisdiction.
Dispute Resolution
In the event of a dispute, both parties agree to attempt resolution through good-faith negotiations before pursuing legal action.
Amendments
Brandroom reserves the right to update or modify these Terms at any time.
Updated Terms will be posted on our website, and continued use of services constitutes acceptance of the revised Terms.
Entire Agreement
These Terms, together with any Agreement or SOW, constitute the entire agreement between Brandroom and the Client and supersede all prior agreements or understandings.
Contact Information
For inquiries regarding these Terms:
Email: contact@brandroom.io
Website: www.brandroom.io